Politique de remboursement

We are confident that you will be satisfied with our products, but if you change your mind or are not entirely pleased with your purchase, we accept returns and refunds under certain conditions.

Return Conditions:

  • You must contact us within 14 days from the delivery date to request a return and refund.
  • We do not accept returns for orders beyond 14 days.
  • A return fee of €2 will be incurred by you.

Return Process:

  1. Contact our customer service via email at info@13008TV.com to request a return and refund.
  2. Once we have deactivated your access, we will proceed with the refund.

Refund:

  • We will refund the amount of the returned product, applying a €2 fee.
  • If you paid by credit card or PayPal, the refund will be processed to the account used for the purchase.
  • If you paid by credit card, the refund period will be 5-10 business days.
  • If you paid by PayPal, the refund will be immediate once your request is processed on our end.

We are available to answer all your questions regarding our refund policy. Contact our customer service via email at [insert customer service email address] if you need assistance.